Privacy Policy

A legal disclaimer

Effective Date: 1/26/2026

InnerGlow Wellness Clinic PLLC ("InnerGlow," "we," "our," or "us") is committed to protecting your privacy and safeguarding your personal and health information. This Privacy Policy explains how we collect, use, disclose, and protect information obtained through our website and online forms in compliance with applicable federal and Illinois laws, including the Health Insurance Portability and Accountability Act (HIPAA).

By using our website, submitting a form, or communicating with us electronically, you agree to the terms of this Privacy Policy.

Information We Collect

We may collect the following types of information when you visit our website, complete a contact or intake form, schedule an appointment, or communicate with us:

Personal identifiers such as name, email address, phone number, mailing address, and date of birth
Health-related information you voluntarily provide through intake or inquiry forms
Appointment requests and service inquiries
Communication preferences
Technical information such as IP address, browser type, device information, pages visited, and cookies

We only collect information necessary to provide healthcare services, respond to inquiries, manage appointments, and improve our services.

Use of Information

We use the information we collect to:

Schedule and manage appointments
Respond to inquiries and contact requests
Provide medical and wellness services
Communicate about services, scheduling, and clinic updates
Process payments and insurance when applicable
Improve website performance and patient experience
Comply with legal, regulatory, and professional obligations

We do not sell or rent your personal or health information to third parties.

HIPAA Compliance and Protected Health Information

As a healthcare provider, InnerGlow Wellness Clinic complies with HIPAA and applicable Illinois privacy laws. Any protected health information (PHI) you provide is maintained in accordance with our HIPAA Notice of Privacy Practices.

Your medical information is used and disclosed only as permitted by law for treatment, payment, healthcare operations, and other authorized purposes.

A copy of our full Notice of Privacy Practices is available upon request or during your visit.

Sharing of Information

We may share your information only in the following circumstances:

With healthcare professionals involved in your care
With billing services, laboratories, and service providers necessary to deliver care
With technology vendors who assist in website hosting, appointment scheduling, email communications, and analytics (under confidentiality agreements)
When required by law, court order, or regulatory authorities
To protect the rights, safety, or property of our patients, staff, or clinic

All third parties are required to maintain confidentiality and protect your information.

Cookies and Website Analytics

Our website may use cookies and analytics tools to improve user experience and understand how visitors use our site. Cookies may collect non-identifiable technical data such as pages visited and time spent on the site.

You may adjust your browser settings to refuse cookies, though some features of the website may not function properly.

Email, Text, and Electronic Communications

By submitting your contact information, you consent to receive communications from InnerGlow related to your inquiry, appointments, services, and clinic updates.

We may use email, phone calls, or text messages to communicate with you. Standard messaging and data rates may apply. You may opt out of non-medical communications at any time by contacting our office.

We do not recommend sending sensitive medical information through unsecured email or contact forms.

Data Security

We implement administrative, technical, and physical safeguards designed to protect your personal and health information from unauthorized access, use, or disclosure.

While we strive to protect your information, no electronic transmission or storage system can be guaranteed to be 100% secure.

Your Rights

You have the right to:

Request access to your medical records
Request corrections to your personal or health information
Request restrictions on certain uses or disclosures
Receive a copy of our Notice of Privacy Practices
File a complaint if you believe your privacy rights have been violated

To exercise these rights, please contact our office using the information below.

Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

InnerGlow Wellness Clinic PLLC
3030 W. Salt Creek Lane, Suite 311
Arlington Heights, IL 60005
Phone: 847-800-7878
Fax: 224-330-1210
Email: office.innerglow@gmail.com